Frequently Asked Questions

Frequently Asked Questions

HOW FAR IN ADVANCE SHOULD I BOOK YOU FOR MY EVENT?

Weddings can be booked up to a year in advance. As we can only create a certain number of cakes in a weekend we typically recommend booking in with us 4-6 months in advance of your wedding date. For celebration cakes, 1-2 months notice is recommended. Though the wedding season can book up quite quickly we will always try to accommodate last-minute requests.

HOW SHOULD WE PREPARE FOR OUR WEDDING CONSULTATION?

Don’t worry if you don’t know all of the details. We work with you to understand your aesthetic and the important design elements. It is a great idea to come to the consultation with some imagery and examples of styles and themes that you’re drawn to. Pinterest and Instagram are great places to gather these ideas. Colour swatches are also helpful to make sure we can match your colour scheme perfectly.

WHAT IS YOUR PAYMENT POLICY?

A non-refundable deposit of £150 secures your wedding date with us. 50% of the remaining total is due 60 days before the event date. The final 50% is due one month prior to your wedding.

WHAT IS YOUR CANCELLATION POLICY?

For Weddings, the deposit made to secure your date with us is non-refundable. If your order is cancelled between one month and 60 days prior to the wedding the 50% payment made is non-refundable. If the order is cancelled one month prior to the wedding the full payment is non-refundable. For celebration cakes, we require one week’s notice to cancel any order and provide a refund. We understand that life is unpredictable and will always try to work with you in the case of extenuating circumstances.

WHAT IS YOUR DELIVERY RADIUS FOR WEDDING CAKES?

We deliver our wedding cakes within 70 miles of Edinburgh City Centre, though we do make exceptions on occasion. As we deliver all of our wedding cakes personally we can only accommodate a certain amount of cakes as well as deliveries a certain distance apart. We recommend getting in touch to make sure we can accommodate your delivery.

DO YOU DELIVER AND SET-UP YOUR CAKES?

Yes, we definitely do! It is important to us that your cake is delivered and set-up exactly as we discussed in your consultation.

WILL YOU CO-ORDINATE WITH OUR VENUE/WEDDING PLANNER/FLORIST?

Yes, we do! We will liaise with your venue, wedding planner or florist and work out all of the details for delivery, set-up and anything else related to your event. There is nothing you need to worry about on the day, we will make sure everything looks perfect before you arrive. We want your wedding to be as stress-free as possible!

CAN WE PICK UP OUR WEDDING CAKE INSTEAD OF HAVING IT DELIVERED?

While we prefer to handle the delivery and set-up all of our wedding cakes there are circumstances in which you may be able to pick up your own wedding cake. Depending on the location, the size of the cake and the complexity of the design we can arrange a pick up of the cake. While we’ll take every precaution to be sure the cake leaves us prepared for travel, we are not responsible for anything that may happen while in transit to your destination.

HOW MUCH CAKE DO WE REALLY NEED?

For weddings, this depends if the cake is being served as the dessert or as an accompaniment to an evening buffet. If you’re serving the cake as dessert, we recommend a slice for each guest. If the cake is being served in the evening, we recommend having enough portions for around 60-70% of your guests. For celebrations, roughly the same rules apply. If you have other desserts or sweets at your event you may not need a slice for each guest. If the cake is dessert we’d recommend a slice for everyone. Check out our Blog Post: Wedding Cakes – How many portions do you need?

DO YOU CATER FOR ALLERGIES?

While we do take every precaution to remove any allergens specified in your consultation we do have allergens in our kitchen and studio. Please let us know if you have any allergies or sensitivities we need to be aware of.

DO YOU MAKE GLUTEN-FREE CAKES?

Yes, we do! We can create any of our cakes with non-gluten containing ingredients, but we do still have gluten in our kitchen and studio. We do take every precaution when catering for allergies but we do not produce our cakes in a gluten-free environment.

DO YOU REALLY MAKE EVERYTHING FROM SCRATCH?

Of course! Flavour and quality is everything to us! We make all of our cakes, compotes, curds and buttercreams in our studio kitchen. Freshness means flavour so we don’t use pre-made fillings or cake mixes in our baking. Baking is our passion and our pleasure so we make everything from scratch.

WHAT ARE FAUX TIERS AND HOW CAN WE USE THEM IN OUR WEDDING CAKE?

Faux tiers can be used to add height to a cake where portions are not needed. If you’d like to have a tall, multi-tier cake but don’t want excess cake left over we can add faux polystyrene tiers to the design. Depending on where you’re displaying your cake — outside in the elements or in a remote place a real cake couldn’t be safely transported —we can create a fully faux cake and supply cutting cakes for portions. Fully faux cakes are light and easily transported.

WHAT KIND OF FLORALS/FOLIAGE DO YOU MAKE IN SUGAR?

We have a wide range of florals and foliage that we create in sugar. Roses, peonies, lavender, anemones, orchids, poppies, eucalyptus, berries, fruits, hydrangeas, to only name a few. If you have a specific flower in mind please get in touch and let us know. We love to experiment and create new florals. Check out The Sugar Garden.

CAN I PRESERVE MY SUGAR FLOWERS AS A KEEPSAKE?

Sugar flowers are not only beautiful but make a great keepsake too! As long as the flowers are kept free from humidity they’ll last for years and years.

DO YOU MAKE BUTTERCREAM & NAKED CAKES?

Yes, we do! The design options for buttercream and naked cakes are endless. Come and see us for a consultation and we can design one specifically for you.

HOW FAR IN ADVANCE SHOULD I BOOK YOU FOR MY EVENT?

Weddings can be booked up to a year in advance. As we can only create a certain number of cakes in a weekend we typically recommend booking in with us 4-6 months in advance of your wedding date. For celebration cakes, 1-2 months notice is recommended. Though the wedding season can book up quite quickly we will always try to accommodate last-minute requests.

HOW SHOULD WE PREPARE FOR OUR WEDDING CONSULTATION?

Don’t worry if you don’t know all of the details. We work with you to understand your aesthetic and the important design elements. It is a great idea to come to the consultation with some imagery and examples of styles and themes that you’re drawn to. Pinterest and Instagram are great places to gather these ideas. Colour swatches are also helpful to make sure we can match your colour scheme perfectly.

WHAT IS YOUR PAYMENT POLICY?

A non-refundable deposit of £150 secures your wedding date with us. 50% of the remaining total is due 60 days before the event date. The final 50% is due one month prior to your wedding.

WHAT IS YOUR CANCELLATION POLICY?

For Weddings, the deposit made to secure your date with us is non-refundable. We require full payment one month prior to your wedding date. If a cake is cancelled within one month of the wedding, any work begun on the cake will be subtracted from the refund given. For celebration cakes, we require one week’s notice to cancel any order and provide a refund. We understand that life is unpredictable and will always try to work with you in the case of extenuating circumstances.

DO YOU DELIVER AND SET-UP YOUR CAKES?

Yes, we definitely do! It is important to us that your cake is delivered and set-up exactly as we discussed in your consultation.

WILL YOU CO-ORDINATE WITH OUR VENUE/WEDDING PLANNER/FLORIST?

Yes, we do! We will liaise with your venue, wedding planner or florist and work out all of the details for delivery, set-up and anything else related to your event. There is nothing you need to worry about on the day, we will make sure everything looks perfect before you arrive. We want your wedding to be as stress-free as possible!

WHAT IS YOUR DELIVERY RADIUS FOR WEDDING CAKES?

We deliver our wedding cakes within 100 miles of Edinburgh City Centre, though we do make exceptions on occasion. As we deliver all of our wedding cakes personally we can only accommodate a certain amount of cakes as well as deliveries a certain distance apart. We recommend getting in touch to make sure we can accommodate your delivery.

CAN WE PICK UP OUR WEDDING CAKE INSTEAD OF HAVING IT DELIVERED?

While we prefer to handle the delivery and set-up all of our wedding cakes there are circumstances in which you may be able to pick up your own wedding cake. Depending on the location, the size of the cake and the complexity of the design we can arrange a pick up of the cake. While we’ll take every precaution to be sure the cake leaves us prepared for travel, we are not responsible for anything that may happen while in transit to your destination.

HOW MUCH CAKE DO WE REALLY NEED?

For weddings, this depends if the cake is being served as the dessert or as an accompaniment to an evening buffet. If you’re serving the cake as dessert, we recommend a slice for each guest. If the cake is being served in the evening, we recommend having enough portions for around 60-70% of your guests. For celebrations, roughly the same rules apply. If you have other desserts or sweets at your event you may not need a slice for each guest. If the cake is dessert we’d recommend a slice for everyone. Check out our Blog Post: Wedding Cakes – How many portions do you need?

DO YOU CATER FOR ALLERGIES?

While we do take every precaution to remove any allergens specified in your consultation we do have allergens in our kitchen and studio. Please let us know if you have any allergies or sensitivities we need to be aware of.

DO YOU MAKE GLUTEN-FREE CAKES?

Yes, we do! We can create any of our cakes with non-gluten containing ingredients, but we do still have gluten in our kitchen and studio. We do take every precaution when catering for allergies but we do not produce our cakes in a gluten-free environment.

DO YOU REALLY MAKE EVERYTHING FROM SCRATCH?

Of course! Flavour and quality is everything to us! We make all of our cakes, compotes, curds and buttercreams in our studio kitchen. Freshness means flavour so we don’t use pre-made fillings or cake mixes in our baking. Baking is our passion and our pleasure so we make everything from scratch.

WHAT ARE FAUX TIERS AND HOW CAN WE USE THEM IN OUR WEDDING CAKE?

Faux tiers can be used to add height to a cake where portions are not needed. If you’d like to have a tall, multi-tier cake but don’t want excess cake left over we can add faux polystyrene tiers to the design. Depending on where you’re displaying your cake — outside in the elements or in a remote place a real cake couldn’t be safely transported —we can create a fully faux cake and supply cutting cakes for portions. Fully faux cakes are light and easily transported.

WHAT KIND OF FLORALS/FOLIAGE DO YOU MAKE IN SUGAR?

We have a wide range of florals and foliage that we create in sugar. Roses, peonies, lavender, anemones, orchids, poppies, eucalyptus, berries, fruits, hydrangeas, to only name a few. If you have a specific flower in mind please get in touch and let us know. We love to experiment and create new florals. Check out The Sugar Garden.

CAN I PRESERVE MY SUGAR FLOWERS AS A KEEPSAKE?

Sugar flowers are not only beautiful but make a great keepsake too! As long as the flowers are kept free from humidity they’ll last for years and years.

DO YOU MAKE BUTTERCREAM & NAKED CAKES?

Yes, we do! The design options for buttercream and naked cakes are endless. Come and see us for a consultation and we can design one specifically for you.

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